Operations Associate
Connect Labs Phoenix
As an Operations Associate at Connect Labs Phoenix, you will play a crucial role in supporting our laboratory operations and site activities. In this dynamic position, you will work closely with the Relationship Manager and Lab Manager, acting as a key point of contact for resident companies. Your goal is to enhance their daily experiences through proactive and innovative customer service. This role demands a welcoming, problem-solving approach, with keen attention to detail and the ability to handle diverse tasks and projects efficiently. As an Operations Associate, you will exercise a high degree of autonomy in your work, with your final products reviewed by the Relationship Manager and Lab Manager. Your responsibilities will span concierge services, facility support, and direct lab assistance, ensuring a collaborative and thriving atmosphere for the Connect Labs community. This position reports to the Lab Manager, Connect Labs Phoenix.
Responsibilities
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• Manage guest relations and package deliveries.
• Assist with meeting room and shared equipment requests. -
• Facilitate client-focused events.
• Maintain stock of kitchen and office supplies.
• Handle maintenance and service requests.
• Coordinate with property management and outside vendors. -
• Conduct equipment training and familiarize staff with lab procedures.
• Monitor and maintain office and lab equipment.
• Manage sponsor programming and engagement.
Preferred Skills & Abilities
Strong customer service skills with a proactive approach to problem-solving.
Excellent organizational and multitasking abilities.
Attention to detail and adherence to deadlines.
Professional demeanor and effective communication skills.
Ability to work autonomously and make informed decisions.
Experience in administrative and clerical tasks.
Familiarity with lab operations and equipment is preferred.
Competence in coordinating events and managing supplies.
Ability to work collaboratively with various teams and external vendors.
Enthusiasm for creating a positive and energetic community atmosphere.
About Connect Labs by Wexford
Connect Labs by Wexford is a flexible, scale-in-place lab and innovation infrastructure located within Wexford’s dynamic and amenity-rich Knowledge Communities. Specifically created for emerging and growth companies in the life sciences, computational, engineering, and energy industries, Connect Labs offers pre-built and furnished lab, support, and office space with a purposefully curated set of amenities, services, and shared equipment that provides companies the space to grow and attract talent; specialized equipment to leverage and conserve capital; intentional proximity to peers, experts and potential strategic partners; and opportunities to conduct research to improve the human condition and drive economic impact. Connect Labs is currently in Phoenix, Arizona; Baltimore, Maryland; Sacramento, California; and Charlotte, North Carolina. To learn more, please visit wexfordconnectlabs.com.
About Wexford Science & Technology
Wexford Science & Technology, LLC, is a real estate company exclusively focused on partnering with universities, academic medical centers, and research institutions to develop vibrant, mixed-use, amenity-rich innovation districts, that we call “Knowledge Communities.” These highly collaborative, programmed, and amenitized environments are built on a foundation of discovery, innovation, entrepreneurial activity, corporate engagement, and community inclusion. Wexford targets strategic opportunities with top-tier research universities that are directly on or contiguous to dense, urban campuses. Presently Wexford has developed seventeen Knowledge Communities across the United States. For more information, please visit www.wexfordscitech.com.
Wexford offers a competitive benefits package, including medical, dental, vision, life insurance and 401(k) matching.
Salary Range: $40,000-$50,000/year